Privacy Policy
Effective Date: June 18, 2026
Host & Stay (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communications.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Property information
Business information
Booking and short-term rental details
Information submitted through contact forms, discovery call forms, questionnaires, surveys, or emails
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Pages visited
Website usage data
Referral sources
How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Schedule consultations and discovery calls
Deliver consulting and implementation services
Prepare estimates, proposals, and invoices
Communicate regarding projects and services
Improve our website, services, and customer experience
Send relevant business communications and updates
Comply with legal and regulatory obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand how visitors interact with our website.
We may use third-party analytics services, including Google Analytics and similar tools, to help us understand website performance and visitor behavior.
You may disable cookies through your browser settings; however, certain website features may not function properly.
Third-Party Services
In the course of providing our services, we may utilize third-party platforms and service providers, including but not limited to:
Squarespace
Google Workspace
Stripe
QuickBooks
Calendly
Airbnb
Vrbo
Guesty
Hospitable
Hostaway
PriceLabs
Meta Platforms
Google Analytics
These providers maintain their own privacy practices and policies. We are not responsible for the privacy practices of third-party websites, platforms, or services.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when:
Necessary to provide requested services
Working with trusted service providers assisting our business operations
Required by law, court order, or governmental authority
Necessary to protect our legal rights, property, or safety
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide services
Maintain business records
Meet legal, accounting, tax, and regulatory obligations
Resolve disputes and enforce agreements
Your Rights
Subject to applicable laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Withdraw consent for certain communications
To make a privacy-related request, please contact us using the information below.
Children’s Privacy
Our website and services are intended for individuals over the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Host & Stay
1000369433 Ontario Corp.
Email: hello@hellohostandstay.com
If you have questions regarding this Privacy Policy or how your information is handled, please contact us using the information above.